Great communication and timely without rushing. Took the time to explain EVERYTHING including all options for our particular situation. Was on time for the service with a warm professional manner.
Good Experience. Up front and professional. Attention to detail!
Bryan did an excellent job checking out my AC. He explained what was going on suggested getting a quote on a new outside unit. I totally agreed with his assessment and am going ahead with a quote.
The technician went the extra mile to resolve AC issue. Could not ask for better service.
I enjoy Bryan as the service person-pleasant and experienced.
Always helpful when I call the office. Kevin is great at service and problem solving.
he explained what we were doing incorrectly and what we could be doing to prolong the life of our air conditioner. Also, found out from him that our water heater needed to be replaced.
Brian is very knowable and had good recommendations on our air conditioner, but we decide to let it run and replace it when needed with a new more efficient unit. We would contact Brian in a heartbeat for a service issue.
He was very helpful and explained what he was doing
Bryan stopped by and did the annual service for our AC unit. He is always professional and provides great feedback on ways I can help maintain and prolong the life of our HVAC system. He also identified several items to consider as potential upgrades to improve the safety and comfort of our home or to prolong the life of our AC unit. I have had a couple of Total Comfort's other techs also service my home and they have all been top notch and have fixed any maintenance issues we have had. There is some opportunity for the front office scheduling group to help be more accurate than the "8 to 4" committed times they provide. I have the ability to work from home but others may not have that option and taking off work to meet someone could be tricky. Once you do get through to one of the techs they do a great job of aligning a time with you and communicating their arrival time, etc.... rather than just saying "between 8 and 4."
Very knowledgeable and pleasant to work with.
Bryan is a nice neighbor. Friendly and knowledgeable.
I was pleased with the thorough service, inspection and assessment of the equipment. The tech was friendly and candid yet professional. I feel confident that I got the service and equipment recommendations my heating and cooling equipment requires.
Very nice to talk to & covered everything that he was doing.
Bryan was honest and straight forward and walked me through all the repairs needed. I appreciate this a lot. He was also friendly and did an amazing job. Thks soooo much to him.
Bryan was very helpful, friendly and informative. Informed us of all options available to us
Bryan is a real pro- polite and competent
Installing chimney liner
Ac tune up
Ac tune up