Every once in a while, we have new customers ask us, "Why should I go with you?" We strive to separate ourselves from our competitors by providing services and benefits above and beyond what our competition is providing. We believe that these services and benefits actually provides our customers with overall lower prices and superior customer service. This is why we are so highly regarded when it comes to heating and cooling in and around Salt Lake County, South Davis County and Park City, UT. Call us today!
I was very pleased with my service today.
Explained issues clearly, worked quickly and was friendly.
Very professional and friendly service person.
I appreciate the extra time that was spent with me to learn how to use the new thermostat.
Scott was on time, cheerful and did all the work with a smile. Couldn't ask for better service.
I’ve been a Just Right customer for over 5 years because I like their no pressure laidback technicians. During past maintenance appointments we’ve talked about kids, homes, favorite restaurants and life in general. But the last visit was much different. The technician asks me health questions like “Are you experiencing dry mouth or throat? Is your skin feeling dry?” So I’m thinking maybe he wants to refer me to a dermatologist or an ear nose and throat doctor. But alas, he wants me to purchase a humidifier. He comes back a few minutes later and says that he found dust in my furnace (what a shock! Dust in Utah!) So I’m thinking maybe he probably cleaned it out or something. But alas, he wants (pressures) me to pay $400 to clean it out, and $2500 to install an air purifier. So what exactly am I paying for when he comes out for a maintenance appointment? My doctor charges less to diagnose my health issues (and he’s actually qualified to do so). Maybe I should hire my doctor to look at my HVAC system twice a year too.
Justin was very good....knew what he was doing, followed up on a AC check that needed to be booked, and did his work in a timely manner.
Scott was friendly, knowledgeable, thorough and professional. Always have had great service from the technicians, but Scott was very thorough in checking and cleaning the furnace. Outstanding job, thanks Scott!
Excellent work and exceptional service!
Chad Guevara was knowledgable as well as courteous. Great guy.
Justin was great! Arrived on time and did an excellent job. I read his write up of the tasks and measurements he did and it was very informative. Very knowledgeable and skilled. Thanks
Kurt was friendly and knowledgeable. We appreciate his excellent service and his expertise in servicing our furnace. Thanks, Kurt!
My existing AprilAire humidifier was old and not working. The service technician recommended replacing with a new AprilAire 700. The tech did a professional and very neat installation. However the humidity in my house did not change at all. I waited a few days and called to report no change in the humidity. The tech came out and changed the settings. Now one week later there has been no change in the humidity. I even purchased a second humidistat and placed it far from my thermostat to see if there were different readings. No such luck. So far I am very disappointed
Justin McBride continued their above and beyond customer service!
Not enough can be said about your team from start to finish. My furnace went out on the weekend and they promptly sent out a technician to diagnose the problem. It was dead after 21 years of faithful service. He called for a representative to come over that day (Sunday) to set me up with a replacement. Before he left he brought in 4 space heaters to get me through. He faced problems right away as there were no furnaces in the size that I needed in town. The closes one was in Denver and the winter storm watch was at my door. Well, to make a long story short he got me a replacement and had it installed Tuesday but before the storm hit Monday night he came up with more heaters to help out. Who does that? Only a company that takes care of their customers! The install team of Daniel and Todd was a true dream team! They introduced themselves and quietly went to work. They were respectful and professional. In no time in was in and running. Daniel showed me the furnace and explained it all including the filter. After going over the paperwork including the fact that they paid for the permit to have a city inspector come out to make sure that all was up to code and done right, they cleaned up their work, turned off all the lights and quietly left. I am telling you that this is one darn fine company and I will continue to use them and sing their praise! Thanks Just Right for a job well done.
Darian inspected my furnace and gave some recommendations on how to maintain and improve performance. He was professional and emailed photos and estimates.
Very cordial and knowledgeable
We had a new furnace unit installed, and we are so happy to have chosen Just Right! The installation team (Trey Kirkpatrick and Semisi Latu) was wonderful, they arrived on time and were extremely professional. They went well above what might be expected, and did a bunch of cleanup of our furnace area (removing old equipment, changing some pipes, etc.) for no extra cost. The technicians were skilled as well as professional. Overall, it was a great experience!
Chad G was phenomenal. He was so informative and helpful. Amazing experience. I will stick with this company for techs like Chad!
Bren Sharp did a great job taking care of our heaters today. He was thorough, friendly and professional. Along with getting our furnaces taken care of, he detected a minor gas leak in our tankless water heater gas plumbing. His determination to track down the source of the odor he noticed was impressive. His concern for our health and safety was much appreciated
I appreciate how quickly they were able to replace my old system with a new high efficiency system. Jace, Todd and Sid were great. Left our house clean and warm!
Bren Sharp provided excellent service. I would recommend just Right Heating & Cooking for HVAC work,
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